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What Others Say
"Excellence is doing ordinary things extraordinarily well"
We recognize our most valuable assets are happy customers. Our goal is your complete satisfaction with your experience of doing business with Creative Exterior Concepts.
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"Quality is never an accident. It is always the result of high intention, sincere effort, intelligent direction, and skillfull execution; it represents the wise choice of many alternatives."
Willa A. Foster |
What Our Customers Had To Say...
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Robert,
Sue and I would like to thank you for a great job you and your company did on our home remodeling project. The new siding and gutters are really beautiful! The installation of the rock exterior along the garage and the front entryway along the with siding has really created a hugh transformation of our residence. We are so pleased with the final results. So many of our neighbors have stopped by to mention how nice the house looks. We have even had strangers stop in front of the house to take a look!
Another thing we would like to mention is how courteous your work crews were. They answered any questions we had and took every precaution to ensure that we were pleased with the work as it progressed. I believe the foreman's name was Alfred. What a great guy. He really worked on our house as if it was his own. You can't ask for more than that from a contractor.
I will gladly recommend your services to anyone needing home remodeling. As I said earlier, we could not be more pleased with the way our house looks and the fact that it now has a maintenance free exterior with a great warranty! Please feel free to use this letter and have your customers give us a call if they want a reference.
Best regards,
Gene A. - Lake Villa
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Hello Robert,
I want to extend my appreciation and gratitude to you and your company for an outstanding job recently performed on my house. I contacted and collected over 15 bids from different contractors around Lake County. Being stationed here in the Navy, and not being from this area makes it difficult to know who to trust to perform work on your home. Your company was the only one who conducted themselves with pride and professionalism. You kept your scheduled appointment times, listened to my concerns, and worked with our family to install windows we could afford. The way your presented your product outline to us, was outstanding during our initial meeting. You where open, up front and honest. Your Foreman Alfred, Yuri, and another gentlemen (whose name I cannot remember) are true craftsman in their profession.
I cannot begin to tell you how many companies, I dealt with in collecting bids, where the first impression was my deciding factor on who was going to be awarded the contract. When it came down to the final two companies, I choose your company on the professional at all levels that our family experienced, from telephone contacts, to re-measuring the windows, to set up and completion of the job. Your workers have a great "Can-Do" attitude with a meticulous craftsmanship to detail. An element sadly missing in today's work force.
Please, feel free to use our house as future customer contact information as a point of contact. We will be happy to tell anyone about our experiences with your company, and show them the finished craftsmanship.
Lt. Commander, US Navy, Peter C. - Waukegan
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Dear Robert:
We would like to express our deep appreciation to you and your staff for the excellent replacement siding, soffit, gutter and fascia work that was done on our house by Creative Exterior Concepts. Your level of customer service is by far the best we have experienced during our many years of purchasing home renovation services. The entire sales process was one of the most enjoyable we have ever been through.
Your hard-working staff also needs to be recognized. Many of our neighbors have commented on the long hours they put in and what a nice job they did. They were among the most dedicated group of people we have ever seen. And their quality of workmanship and attention to detail was outstanding.
Thank you again for a fine job.
Sincerely,
Gus and Janie K. - Arlington Heights |
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Robert:
It has now been several weeks after the completion of the siding, roofing, gutter, door and window installation on our private residence. We were extraordinarily pleased with the craftsmanship and work ethic of your craftsmen performing the work at installation.
Friends have stopped by not knowing that we had our house sided and have passed our house not recognizing it. We have received nothing but compliments on our house, even from a friend who runs a contracting business that installs roofing and siding. (He asked me not to tell you that, he is a competitor of yours). I am still amazed at how nice my house looks. It really is the nicest looking house on the street if not in the whole neighborhood.
Again, Thank you for your attention to detail as well as displaying the professionalism that apparently is so commonly lacking in this industry. I will recommend CEC to any and all persons that are thinking of having any of your services performed.
Thanks again,
Henry A. - Grayslake, IL
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Dear Robert,
I'm writing to you regarding the projects your team completed for us recently. WHAT A GREAT JOB! Our house and garage look new since you replaced the roof, siding, windows and gutters. Both my wife and I are so pleased with your craftsmen. They really take pride in doing the job.
I know two of our neighbors have already hired you due to our recommendations, which we were happy to give.
Working with your crew was one of the most satisfying experiences we've had in home improvement.
Sincerely,
Kent L. - Beach Park, IL |
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"Creative Exterior Concepts put a new roof on my house and installed new vinyl siding after the recent hailstorm. They were dependable, professional, and did a great job. I would recommend them to anybody."
Nancy L. - Lake Zurich, IL
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"I rate Creative Exterior Concepts excellent in all categories. They were courteous and punctual. They cleaned up after they were finished, and my house looks great. I highly recommend them."
James T. - Mundelein, IL
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"Robert was great to work with, and his employees did a wonderful job. We're very pleased with our new windows and doors."
Chris & Ken G. - Lake Zurich, IL
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Over
22 Years of Experience
Providing Lake County, McHenry County and northern Cook County
with high quality siding, roofing, replacement windows, patio doors, soffit,
fascia, gutters and more. Customer service and quality are at the heart of what
we bring to you.
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